We collect different types of information depending on how you use our platform. Most of this is pretty standard stuff, but we believe in being specific about what we gather and why.

Personal Information You Provide

When you sign up for our courses or create an account, you give us basic details like your name, email address, and sometimes your company affiliation. If you're enrolling in paid programs, we'll also need billing information — though we don't store full credit card numbers directly (our payment processors handle that part).

• Full name and professional title
• Email address and phone number
• Company name and industry sector
• Educational background and experience level
• Billing address and payment details (processed through secure third parties)
• Course preferences and learning objectives

Automatically Collected Data

Like most websites, we track certain technical information when you visit. This helps us understand how people use our platform and where we can improve the experience. Nothing creepy here — just the usual analytics.

• IP address and approximate geographic location
• Browser type and operating system
• Pages viewed and time spent on each section
• Referral sources and search terms used
• Device information and screen resolution
• Course progress and completion rates

We're not in the business of selling your data to random third parties. Everything we collect serves a specific purpose related to delivering and improving our educational services.

Core Platform Functions

Most obviously, we use your information to provide the actual service you signed up for. This means giving you access to course materials, tracking your progress, sending certificates, and handling all the administrative stuff that comes with running an education platform.

• Creating and managing your account
• Processing course enrollments and payments
• Delivering course content and materials
• Tracking learning progress and issuing certificates
• Providing technical support and responding to inquiries
• Facilitating communication between students and instructors

Communications

We'll send you emails about your courses, upcoming programs, and occasionally updates about our platform. You can opt out of marketing emails anytime, though we'll still need to send critical account and course-related messages.

• Course enrollment confirmations and receipts
• Learning reminders and deadline notifications
• New course announcements and program updates
• Platform news and feature releases
• Survey requests for feedback (which you're free to ignore)

Improvement and Analysis

We analyze usage patterns to understand what's working and what isn't. This helps us develop better content, fix technical issues, and generally make the platform more useful for analysts and finance professionals.

We work with a handful of carefully selected service providers to operate our platform. These companies only get access to the data they need to perform their specific functions, and they're contractually obligated to protect it.

When We Must Disclose Information

There are limited situations where we might be legally required to share your data. We'd only do this when we have a valid legal obligation or legitimate business need.

• Responding to lawful requests from Vietnamese authorities or courts
• Protecting our legal rights or defending against claims
• Preventing fraud or security threats to our platform
• Complying with applicable laws and regulations
• In connection with a business transfer or acquisition (with notice to affected users)

We don't sell, rent, or trade your personal information to marketers or data brokers. That's not our business model, and frankly, we think it's a lousy practice.

Your data belongs to you. You have several rights regarding how we handle your personal information, and we've tried to make exercising these rights as straightforward as possible.

Access and Correction

You can log into your account anytime to view or update most of your personal information. If something's not accessible through the dashboard, you can request it by contacting our support team.

• View all personal data we hold about you
• Correct inaccurate or outdated information
• Update your communication preferences
• Download your course completion records and certificates

Data Deletion

If you want to close your account and have your data deleted, we'll do that. Keep in mind we might need to retain certain information for legal or administrative purposes — like financial records for tax compliance or certificates you've earned.

Marketing Communications

You control what marketing emails you receive. Every promotional message includes an unsubscribe link, or you can adjust preferences in your account settings. We'll still send essential account-related notifications regardless of your marketing preferences.

Rights Under Vietnamese Law

Vietnamese residents have specific rights under local data protection regulations. These include the right to know how your data is processed, the right to restrict certain uses, and the right to file complaints with relevant authorities if you believe your privacy rights have been violated.

We take security seriously and implement multiple layers of protection to safeguard your information. Nothing is completely bulletproof, but we use industry-standard practices to minimize risks.

Technical Safeguards

• SSL/TLS encryption for all data transmission
• Encrypted storage for sensitive personal information
• Regular security audits and vulnerability assessments
• Secure authentication systems with password requirements
• Automated backup systems with encrypted storage
• Restricted access controls for employee data access

Operational Security

Beyond technical measures, we maintain strict policies around who can access user data and how it's handled. Our staff receives training on data protection practices, and we limit access to personal information based on job requirements.

Your Role in Security

Security is a shared responsibility. Choose strong passwords, don't share your account credentials, and be cautious about phishing attempts. If you notice anything suspicious with your account, let us know immediately.

We keep your information for as long as it's necessary to provide our services and meet legal obligations. Different types of data have different retention periods based on their purpose.

After the retention period expires, we securely delete or anonymize your data. Some aggregated, non-identifiable data may be retained indefinitely for research and platform development purposes.

We use cookies and similar technologies to make our platform work properly and understand how people use it. Most of these are essential for basic functionality, while others help us improve your experience.

Types of Cookies We Use

• Essential Cookies: Required for login, security, and basic site functionality. You can't opt out of these without breaking the platform.
• Analytics Cookies: Help us understand usage patterns and identify areas for improvement. These track page views, session duration, and navigation paths.
• Preference Cookies: Remember your settings and choices to personalize your experience across visits.
• Performance Cookies: Monitor site speed and functionality to help us optimize the platform.

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. We don't use advertising or tracking cookies from third-party ad networks.

Our primary operations are based in Vietnam, but we use some service providers located in other countries. When your data is transferred internationally, we ensure it receives adequate protection through contractual safeguards and compliance with applicable transfer regulations.

For Vietnamese residents, we maintain local data storage where required by law and implement appropriate safeguards for any international transfers as specified in Vietnam's cybersecurity regulations.

Our services are designed for professional adults and are not intended for individuals under 18 years of age. We don't knowingly collect personal information from minors. If we discover we've inadvertently collected such data, we'll delete it promptly.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation.

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform.

The "Last Updated" date at the top of this document shows when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how we're protecting your information.

Continued use of our platform after changes take effect constitutes acceptance of the updated policy. If you disagree with any changes, you can close your account and discontinue using our services.